Existing clients are a vital source of revenue for practically any business. Sales leaders must design well-defined account management processes and tools that not only retain clients, but also enable account teams to identify, develop, and execute on growth possibilities inside their account base in order to meet organizational growth targets. Account managers must now provide support, fix issues, and maximize consumption and ROI while also marketing new products and services. Account managers are also expected to expand their businesses by combining numerous items into sophisticated solutions.
What is account planning? Account planning is the process of developing strategic strategies to increase value-driven relationships with your important clients, hence increasing revenue potential. Account managers can obtain a better understanding of their clients by using effective account planning. Companies struggle with efficient account management for a variety of reasons. The first is that technological advancements have altered the landscape across departments and industries, and account management has transformed in response.
10+ Account Growth Plan Samples
1. Account Growth Plan Template
2. Agency Account Growth Plan Template
3. Account Annual Growth Plan
4. Account Growth Savings Plan
5. Account Growth Acceleration Plan
6. Account Growth Deposit Plan
7. Sample Account Growth Plan
8. Community Account Growth Plan
9. Account Growth Insurance Plan
10. Account Investment Development Growth Plan
11. Account Share Growth Plan
Challenges in Account Planning
- The Roadblocks to a Better Understanding of Strategic Accounts – An in-depth grasp of the customer and their demands is the first stage in account planning. Unfortunately, most account planners fall short at this point. Effective account planning is impossible if the client’s understanding is poor. Most account managers encounter three primary hurdles, according to Mr. Ghosh, while attempting to gain an accurate and thorough understanding of their clients.
- There is a scarcity of ground-level intelligence – Account planners frequently lack access to critical strategic information about their clients. For example, a client that is now using our website building services may be interested in implementing analytics in the near future. Account managers who do not have access to this type of strategic data risk missing out on a lucrative opportunity. Building tighter, more meaningful ties with clients is the only way to tackle this problem.
- Inability to connect with the appropriate stakeholder – Account managers are often unable to have a more comprehensive grasp of a client simply because the person with whom they are in contact is not the most knowledgeable. Account managers may communicate with personnel in charge of specific verticals in some circumstances. You’ll need to get in touch with a stakeholder who has a bird’s eye view of the organization in order to establish an effective account plan.
- Client/Market Research Isn’t Invested Enough – This is the most easily preventable stumbling block. Despite having everything else in place, account planners frequently fail to invest the time and effort required to conduct research on the client, the competitive landscape, and the entire market. Most account managers are just unaware of the relevance of this research, which is where the most significant ideas usually come from.
Account managers are simply unable to make the kind of impression on their clients that they require without good account planning. We concluded that we wanted to learn more about the function of account planning, account management technology trends, and the way forward for businesses.
FAQs
What are the steps for growing your key accounts?
It includes getting leadership buy-in, implementing a strategic account management process, knowing your company’s full suite of products and services, developing a strategy and action plan to grow key accounts, selecting the right accounts, using an account management tool, building a solid account team, communicating value, maintaining and building the relationship, and getting account management training.
Why do customer improvement drive account growth?
A specific set of activities known as “customer improvement” is the leading driver of growth within existing accounts. These activities help customers understand how they can improve their business in ways they have yet to fully appreciate on their own, and emphasize the future benefits of the commercial relationship. This creates a sense of urgency about the need for change, which is essential for new sales.
What are the reasons why organizations have to do sales account planning?
It has a better win rate, has an increased understanding of customers’ business, has shorter sales cycles, has better customer loyalty, has increased deal size, has better executive access, and has helped in identifying non-competitive deals.
If you want to see more samples and formats, check out some account growth plan samples and templates provided in the article for reference.
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