FREE 10+ Website Support and Maintenance Proposal Samples in MS Word | Google Docs | Apple Pages | PDF

Sometimes when we visit a website we would find it unavailable or perhaps we are unable to fully utilize its features. Whenever that happens, it can not only cause inconvenience to clients or visitors but to the owners of the website as well. A website’s downtime can be caused by a number of issues such as coding error, virus attack, poor website hosting, or poor maintenance management. That being said, it is quite important that websites be properly supported and maintained. Over time, issues may cause interruptions which can cause major inconvenience to visitors and clients. In fact, some businesses can lose clients that way, most especially in this day and age a lot of people prefer doing their transactions online.

10+ Website Support and Maintenance Proposal Samples

Maintaining websites is the job of professionals who are an expert in that field, and since a lot of companies have their own websites, it is important to hire a webmaster or web coordinator. To do so, it is important to go through a website support and maintenance proposal so you may be able to look for the right person to take on the job. In this article let us discuss more about this below. And if you need any help preparing this particular proposal, we’ve got a list of website support and maintenance proposal samples that are downloadable for free on this page.

1. Website Support and Maintenance Proposal Template

2. Website Support and Maintenance Proposal

3. Website Support Services and Maintenance Proposal

4. Website Design Support and Maintenance Proposal

5. Annual Website Support and Maintenance Proposal

6. Website Hosting Support and Maintenance Proposal

7. Sample Website Support and Maintenance Proposal

8. Website Redesign Support and Maintenance Proposal

9. Standard Website Support and Maintenance Proposal

10. Website Software Support and Maintenance Proposal

11. Basic Website Support and Maintenance Proposal

What Is a Website Support and Maintenance Proposal?

A proposal is a sort of sales pitch when you need to go present a product that you are selling or services you are offering. This is one of the best ways to convince a client to choose you or your company against your competitors. And for clients, a proposal can provide more in-depth information of what they need and of course if it is within their budget. When it comes to supporting and maintaining a website, it is important to choose the right personnel for the job. There are important information and data stored in websites that must be handled with the utmost care, more importantly, the website must be able to provide the best user experience for visitors making it easy for them to use and understand. But of course, to do this must be regularly monitored and maintained. And someone in the back end should be able to assist when there is a glitch. Website support and maintenance proposal must be able to provide all that to the client, being able to assist a client’s website needs, and how this would remedy different sorts of problems.

How To Create a Website Support and Maintenance Proposal

Creating a proposal for your client isn’t too hard to do, you just need to know how to organize all the information you need to prepare one. But before doing so it is important that you read and understand what the client’s requirements are. In some cases, clients would present a request for proposal to their prospects. In this document, you are able to check not only a more detailed version of their requirements but also their budget and criteria for choosing their contractors or prospects. But even without this document, it pays to talk to the client to discuss further what they need, or ask questions so you are able to create a well-crafted website support and maintenance proposal. Each proposal is unique, but it should contain more or less the following elements below.

1. Cover Page

Start your proposal with a cover page. You can create a sleek or minimalist cover page or whatever represents your company. Basically, this should contain the title of the proposal, who created it and to whom is it intended for.

2. Executive Summary

An executive summary doesn’t need to be several pages, but a brief overview of what the proposal is all about. This will give the reader an idea of what they will be reading on the next following pages.

3. Addressing the Problem

Websites require support and maintenance because various reasons, as stated it may be because of a virus, coding error or simply it isn’t maintained well. Since a website is a live and interactive environment and the need for support and maintenance are a must. That being said, you must be able to pinpoint all these possible problems a client may be facing and the importance of maintenance.

4. Proposed Solutions

Your proposed solutions are the different services you can offer that will help address the website problems. So list down all the services you will be offering your client and how all these can help solve their problems.

5. Process and Timeline

It is important to include the process of how to maintain and support a website and how long each process would take. This will give the reader an idea of how things are done.

6. Pricing

Whether you charge per hour or per day, or per workload make sure to write this all down in complete detail in the pricing section of the proposal. Don’t forget to add the payment schedule, method and billing process.

7. About the Company

Don’t forget to include a brief background about yourself if you are working as a freelancer or your company and the team you’re working with. It would also be quite beneficial to include testimonials or you can highlight some of your previous clients to raise your credibility.

FAQs

A well-crafted website support and maintenance proposal will help you win the job your company needs and would pave the way to more job opportunities. Since regular maintenance and back-end support is needed if you want to keep your website safe and ready to use for visitors. So, don’t forget to download our free templates above!