FREE 11+ Sample Customer Request Forms in MS Word | PDF

“Customers are always right.” Indeed, such a saying may not be entirely accurate but it is a valuable grain of wisdom in the business arena. The reason for this is because successful businesses are those that place value on maintaining the customer’s high level of satisfaction in terms of service and product quality. In order to ensure that their concerns, request, and inquiries are being addressed to promptly, you need to employ standard procedures in addressing the customers’ concerns such as the utilization of customer request forms.

A customer request form allows customers to have their requests processed without fearing that their requests might be overlooked or forgotten. For your convenience, we have collected a variety of customer request Sample Forms that are very easy to download. Scroll down below and start downloading our templates now!

Customer Money Order Request Form

Sample Customer Service Request Form

Customer Change Request Form Example

Customer Refund Request Form in PDF

Customer Information Request Form

Customer Action Request Form Free

Customer Service Request Form

A customer service request form is a document that is intended for various possible requests that customers might make. A customer service request form can be used in lieu of the more specific types of request forms such as the customer complaint form, customer repair request form, customer account request form, etc.

In this form, the basic information of the company or business is stated in the letterhead of the document. Then, at the center of the top part of the document is its label that states, “Customer Service Request Form.” The reason for this is to make it easier to keep with other customer service request forms in the event that such requests are already in the stage of being processed.

After the label and the letterhead, a space is provided for the customer’s basic information such as the following:

• Name
• Address
• Contact number
• E-mail address
• Occupation, position title, name of company
• The space for the customer’s detailed description of his/her request
• The specific date that the customers want their request to be processed
• The signature of the customer making the request

 

Aside from the customer request forms that we have on this page, you may also download from our collections of Customer Complaint Forms and Vacation Request Forms. You can access these templates by clicking on the link provided.

Customer Request and Complaint Form

Customer Account Request Form

Customer Request Form Example

Printable New Customer Request Form

Customer Request Form in PDF

Customer Repair Request Form

Customer Repair Request Form

A customer repair request form is prepared by any staff of a store that offers repair services to their clients or customers. The following are examples of circumstances when customer repair request forms are useful:

• It is used by vehicle repair shops.
• It is used by shops that sell mobile phones and they issue warranty to their customers, in the event that their customers’ mobile phones are malfunctioning within the warranty period.
• It is used by shops that sell laptops and other devices in order to cater to the customers’ right to a device repair should it be damaged within the warranty period.
• It is used by other repair shops such as those that provide house/building repairs, watch repairs, etc.

 

Aside from the customer request forms on this page, we also have a collection of Travel Request Forms. You can access these templates by clicking on the link provided.