FREE 9+ Retail Associate Job Description Samples in MS Word | PDF

Retail shops require a number of staff to entertain customers and assist them in their purchasing needs. These staff members are called retail associates. A retail associate must be fairly knowledgeable of the specific retail products that the shop is selling.

If you are a rookie owner of a retail store or a manager perhaps, then you need to make sure that you hire the best retail associate for the job! Remember, your retail associates are the front-liners of your business, therefore you need to make sure that they are able to entice your customers to buy from your shop! For your guidance, refer to our retail associate Job Description Samples that are available for free download. Scroll down below and select the template that suits your retailing needs!

 Retail Associate Job Description Sample

Retail Sales Associate Job Description Sample

Retail Store Associate Job Description in PDF

Retail Sales Support Associate Job Description

Responsibilities of a Retail Sales Associate

• Responds to inquiries regarding the items being sold in the shop.
• Capable of calmly and professionally dealing with unsatisfied customers when necessary.
• Aids customer in locating the specific items that they are looking for inside the store.
• Aids in processing special orders for items that a customer wishes to procure yet are not available inside the shop at the moment of the customer’s inquiry.
• Actively persuade customers in buying the store items while maintaining a sense of delicacy and genuine concern for what the customer truly needs.
• Studies the codes of conduct, rules, and regulations that are imposed by the retail company.
• Adheres firmly to these said rules and regulations.
• Greets guests/prospective buyers upon arriving in the shop with courtesy and genuine enthusiasm.
• Presents and discusses the various advantages that the prospective buyer will avail of when they purchase the shop’s retail items.
• Ensures each customer receives outstanding service.
• Maintain awareness of all promotions and advertisements.

 

For a more detailed enumeration of the duties of a retail associate, download our templates on this page; you can also opt to refer from our collections of Retail Job Description Samples and Retail Sales Resumes to satisfy your referencing needs.

Different Kinds of Retail Stores That Hire Retail Associates

• Groceries
• Convenience stores
• Boutiques
• Footwear/Shoe stores
• Clothing retail shops
• Jewelry stores
• Hardware stores
• Department stores
• Home depots
• Appliance store
• Mobile devices/Computer stores
• Bookstores
• Make-up Stores
• Gift shops
• Educational supplies stores

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Hire the Best Retail Associate: Use Job Descriptions

One of the uses of job descriptions is it can serve as the basis for the creation of a job posting. A job posting lists all the qualities and requirements for the vacant job position. When your job posting reflects the qualities on the job description, you are able to magnetize only those who possess the said qualities, thus saving you time and effort in interviewing applicants who are barely qualified for the job. Furthermore, upon employment, you need to hand out a printed copy of the retail associate job description to your employee. This informs them the detailed responsibilities and functions that they are expected to perform on a regular basis.

Manage Your Employees: Use Job Descriptions

Other than for recruitment purposes, a job description is also a handy tool for assessing whether or not an employee is performing his job well or if he/she has failed to fulfill his duties. The job description gives rise to the employer’s right to reprimand an employee in the event that he/she fails to perform his job functions.

If you want more job descriptions for your retail store, you can also check out our collection of Store Associate Job Descriptions by clicking on its link.